Path to Purchase for Financial Products in Belgium

4.2011 | EMEA

This study will help you understand more about how consumers in Belgium research and shop online for financial products. We looked at a variety of financial products, including: insurance, savings accounts, credit cards and pensions

Key findings:

  • Online research prior to purchase is relevant for all analysed products; however, offline research is still predominant in the finance vertical.
  • Advice from consultants at financial providers is a key information source
  • 4 out of 10 online researchers start on search in order to navigate to relevant research sources
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