The Role of the Internet in Buying New Automobiles in the Netherlands

8.2011 | EMEA

This study will help you understand more about how consumers in the Netherlands research new automobile purchases online.

Key findings:

  • The most important sources for researching a new car are dealerships, search engines and dealer websites.
  • The use of online sources has grown significantly, with 2 in 5 buyers considering it the "most influential" for key milestones in the purchase process.
  • Online videos play an increasingly important role; over a third of car buyers use them (and the majority say they have a positive impact).
  • Thanks to the proliferation of smartphones, mobile devices are becoming an important way for car buyers to conduct research.
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