Engage Your Audience / studies
Consumer online actions say a lot about what consumers feel about a brand. Here’s a little of what we’ve discovered about online consumer brand engagement
With Finland's smartphone penetration now at 38% and 55% of smartphone owners accessing the Internet every day from their device, mobile has become an indispensable part of our daily lives. Google partnered with Ipsos OTX Media CT to understand how the growing adoption of smartphones has transformed consumer behavior from media consumption to commerce to connecting with the world around us. These insights can help advertisers understand how to best use smartphones to engage with their customers. Here's what we found:
- Smartphone users are multi-tasking their media with 75% using their phone while doing other things such as watching TV (44%). 90% of smartphone users look for local information on their phone and 87% take action a result.
- Smartphones are critical shopping tools with 73% having researched a product or service on their device. 23% of smartphone users have made a purchase on their phone.
- Mobile ads are noticed by 91% of smartphone users. Smartphones are also a critical component of traditional advertising as 62% have performed a search on their smartphone after seeing an offline ad. Review the full study to understand the business implications and opportunities for marketers.