Impact of Online Behavior on Hospital Choice 2009

8.2009 | North America

How does online behavior effect hospital selection? This study by OTX says that:

  • Talking to people and searching online are the most used source of information on hospitals
  • 62% of those making a choice about hospitals use search engines to do so
  • Online effects offline: 86% of people take action offline as a result of online search
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