The Role of Video in the Smartphone Purchase Process

12.2011 | North America, United States

39% of smartphone shoppers use videos while researching and shopping. We partnered with Compete to understand the role of video in today's smartphone research process and purchase journey and found that as a direct result of viewing smartphone product videos:

  • 64% of smartphone shoppers became interested in specific smartphone models
  • 44% were introduced to smartphone brands not previously considered
  • 36% heard about the smartphone product for the first time
  • 51% looked for promotions or coupons on mobile
  • 61% visited a store as a result of watching a product video
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