holiday shoppers are looking for retailers to remember personal details, like past sizes and items they’ve purchased.

Google/Ipsos, U.S., “Shopping Tracker,” Online survey, n=2,132 shoppers who return to a retailer site, Oct.–Dec. 2017.

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of U.S. holiday shoppers over 18 use three or more channels.

November 2017 Google/Ipsos

of shoppers say that they used online video while actually shopping in store.

July 2018 Google/Ipsos

of people say that they’ve discovered new products and brands via YouTube.

July 2018 Google/Magid Advisors

of shoppers say online video has given them ideas and inspiration for their purchases.

July 2018 Google/Ipsos

Searches for “shopping near me” have grown over 200% in the past two years.

March 2018 Google Data

Mobile searches for “online shopping” have grown 180% in the past two years.

March 2018 Google Data