Retail Omnichannel

Mobile searches for “gift card balance” have grown by more than 90% in the past two years.

Related Data

Retail Omnichannel
45%

About 45% of global shoppers buy online and then pick up in-store, which offers them a more flexible way to purchase and receive their items.

Google/Ipsos
Consumer Insights Retail Omnichannel
76%

of U.S. holiday shoppers over 18 use three or more channels.

Google/Ipsos
Consumer Insights Retail Omnichannel

of shoppers say that they used online video while actually shopping in store.

Google/Ipsos
Consumer Insights Retail Omnichannel

of people say that they’ve discovered new products and brands via YouTube.

Google/Magid Advisors
Consumer Insights Retail Omnichannel

of shoppers say online video has given them ideas and inspiration for their purchases.

Google/Ipsos
Search Video Retail

of shoppers say they use online video while shopping in-store.

Google/Ipsos