Tobias Walter and Anmol Diddan are part of Google’s Unskippable Labs and Human Truths teams, respectively. They recently conducted research and analyses to understand mobile gamers’ motivations and the creative elements that influence them to install a mobile game.
Even before the pandemic, gaming was a global phenomenon. As smartphones proliferated, so did access to gaming. As lockdowns set in, worldwide game app downloads increased 30% in the first few months of the year compared to the last few months of 2019.
Increase in gaming time since pandemic
That growth is especially prominent in the APAC region. For example, in Singapore, 25% of people report spending more time on games compared to before the pandemic. In the Philippines that’s 40%, and in Japan it’s 32%.1
As gaming continues to grow, so do the questions we get from marketers about how best to drive gaming app installs. To start to unpack that question, we took a big step back to first understand the motivations behind gaming. Then we looked at actual gaming ad campaigns (for Universal App Campaigns in particular) to see whether there were patterns of creative elements that were more successful than others in driving installs (spoiler alert: there were).
The bottom line of what we found? Driving gaming app installs requires tapping into the motivations behind why people game, as well as building creative assets inspired by those motivations. That may seem obvious, but the executional elements of gaming ads can be quite nuanced.
Motivations for casual vs. core gamers
As any game marketer knows, the world of gaming is largely divided into “core” gamers (people who devote a significant amount of time and energy to gaming) and “casual” gamers (people who dabble in games to pass the time).
Reaching these gamers effectively requires knowing why they’re playing and how they’re engaging. To learn more, we conducted qualitative research with hundreds of casual and core gamers in Japan, the United States, and the United Kingdom.2
The creative implications for core vs. casual gamers
To analyze what kinds of creative elements are most effective for driving game app installs, we examined thousands of the top- and bottom-performing gaming ads for Universal App Campaigns globally — both for complex core games (like Fortnite) and for simpler, casual games (like Candy Crush).
From there, using a combination of human review and machine learning, we identified patterns in the creative elements that were successful at driving installs, or not. We learned that there are key creative levers worth considering for reaching core and casual gamers, and they differ for each group.
To showcase these best practices, we made ads for a fake core game that we dubbed “Captain Unskippable.”
What this ad does well: Introduces the game universe in high quality, highlights the choices the player can make, showcases progression, and features messaging that speaks to core gamers’ desire to challenge themselves.
For the purposes of variety, we made this tutorial-style ad to showcase how to master the game. Because core gamers want to dive deeply into games, multiple assets are key.
To showcase these best practices, we made ads for a fake casual game.
What this ad does well: Showcases the simplicity of the game including a hand demo, uses simple bright sound, and features messaging that taps into casual gamers’ emotional need for a distraction or break.
Make room for experimentation
Although there’s no perfect recipe for a successful game install ad, the hope is that these creative levers will provide a solid starting point for knowing what works best. Although these creative elements may seem prescriptive, there’s still much room for creativity and experimentation within them. The most sophisticated game marketers are testing constantly.
For example, consider testing various perspectives, different calls to action that tap into varying elements of challenge (for core gamers) or relaxation (for casual gamers), music choices, or even feature highlights. So long as game marketers anchor in the driving motivations behind core and casual gamers and build creative assets with those in mind, they’ll be well on their way to successful install campaigns.