Hilton Pioneers Friction-Free Experiences for the Handheld Age

Jason Spero / June 2017

Hilton knows hospitality and innovation. It was the first to put TVs in hotel rooms and the first to build airport hotels. Hilton CMO Geraldine Calpin tells Google VP of Global Performance Solutions Jason Spero how the brand is innovating to meet guests’ fast-rising expectations in the mobile age.

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