85%

of consumers will take a product-related action (reading reviews, comparing prices, making a purchase) within 24 hours of discovering a product that meets their needs.

Google/Ipsos Connect, Consumer Discovery Study, U.S., n of 2,001 U.S. consumers age 18–54 who go online at least once a month, Dec. 2018.

Related Data

In a global survey, 74% of in-store shoppers who searched online before going to the store to shop, said they searched for something in-store related such as the closest store near them, locations, in stock near them, hours, directions, wait times, and contact information.
Google/Ipsos
51%

of shoppers surveyed say they use Google to research a purchase they plan to make online .
Google/Ipsos
59%

of shoppers surveyed say they use Google to research a purchase they plan to make in-store or online.
Google/Ipsos

46% of shoppers surveyed confirm inventory online before going to store.
Google/Ipsos

59% of shoppers surveyed say they research online before they buy to ensure they are making the best possible choice.
Google/Ipsos
70%

of shoppers surveyed say the ability to shop in person/in a store is important when deciding which brand or retailer to buy from.
Google/Ipsos