4 in 10 holiday shoppers are looking for retailers to remember personal details, like past sizes and items they’ve purchased. Appears In Holiday shoppers are begging brands for help. Are you listening? Related Content Your guide to the consumer's shopping journey Consumers are always shopping and eager for your help What’s perfect for me? How CPG shoppers are making the best choice Related Data In a global survey, 74% of in-store shoppers who searched online before going to the store to shop, said they searched for something in-store related such as the closest store near them, locations, in stock near them, hours, directions, wait times, and contact information. 51% of shoppers surveyed say they use Google to research a purchase they plan to make online . 59% of shoppers surveyed say they use Google to research a purchase they plan to make in-store or online. 46% of shoppers surveyed confirm inventory online before going to store. 59% of shoppers surveyed say they research online before they buy to ensure they are making the best possible choice. 70% of shoppers surveyed say the ability to shop in person/in a store is important when deciding which brand or retailer to buy from.
