4 in 10 holiday shoppers are looking for retailers to remember personal details, like past sizes and items they’ve purchased. Appears In Holiday shoppers are begging brands for help. Are you listening? Related Content Your guide to the consumer's shopping journey Consumers are always shopping and eager for your help What’s perfect for me? How CPG shoppers are making the best choice Related Data 59% of shoppers surveyed say that being able to shop on mobile is important when deciding which brand or retailer to buy from. 87% of shoppers surveyed say knowing they got a good deal is important to them when deciding which brand or retailer to buy from. A global survey found that 56% of in-store shoppers used their smartphones to shop or research items while they were in a store in the past week. 85% of shoppers surveyed say product information and pictures are important to them when deciding which brand or retailer to buy from. 53% of shoppers surveyed think their shopping experience would be better if a retailer's loyalty or rewards program activated automatically at checkout. 49% of shoppers surveyed think their shopping experience would be better if retailers offered promotions or deals specific to past purchases.
