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58%

of people who have shopped for groceries online at least once in the past 12 months say that the online experience does not save them time.

Related Data

Mobile searches for “best ___ chocolate” have grown by over 50% in the past two years (e.g., “best dark chocolate” and “best hot chocolate”).

26%

of shoppers surveyed, or 6% of all consumers, say they have been placing online grocery orders more than once a month.

26%

of shoppers surveyed, or 6% of all consumers, say they have been placing online grocery orders more than once a month.

63%

of smartphone users are more likely to purchase from companies whose mobile sites or apps offer them relevant recommendations on products they may be interested in.

51%

of smartphone users are more likely to use a company or brand’s mobile app when browsing or shopping on a smartphone because they can get rewards or points.

50%

of smartphone users are more likely to use a company or brand’s mobile site when browsing or shopping on a smartphone because they don’t want to download an app.