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90%

of organizations that invest in personalized consumer experiences say that it significantly contributes to increasing business profitability.

Econsultancy and Google, Marketing and Measurement Survey, n=514 marketing and measurement executives at North American companies with over $250M in revenues, Mar. 2017.

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How to drive growth by delivering the assistance people expect

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of smartphone users are more likely to use a company or brand’s mobile app when browsing or shopping on a smartphone because they can get rewards or points.
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of smartphone users are more likely to use a company or brand’s mobile site when browsing or shopping on a smartphone because they don’t want to download an app.
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of smartphone users are more likely to use a company or brand’s mobile site when browsing or shopping on a smartphone when making a one-time purchase.
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of smartphone users have contacted a business directly using the search results (e.g., “click to call” option).
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