The needs of aftermarket shoppers haven't changed. There are two types of behaviors when it comes to vehicle parts and accessories purchases: Proactive drivers buy for the season, enhancement and regular maintenance, while reactive ones purchase for repairs. But what has changed? In a new study, we found that regardless of the reason for purchase, drivers have gone digital. Seven in 10 drivers start their purchase process online. Learn what tools have an impact on their decisions and how you can win today's digital drivers.
Auto Aftermarket and Today's Digital Driver
November 2013
Others are viewing
Marketers who view this are also viewing
-
TutorialTutorial
Customer journey mapping: The path to loyalty
-
PerspectivePerspective
With more car shoppers online, it’s time for the auto industry to simplify the journey
-
PerspectivePerspective
How Kia is boosting business by focusing on first-party data
-
ArticleArticle
The AI Handbook: Resources and tools for marketers
-
InfographicInfographic
The 5 key auto micro-moments brands should win
-
Case StudyCase Study
Cross-Channel Marketing Drives Land Rover's Digital Sales