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People’s expectations for faster and better digital experiences are on the rise. And the mobile web is no exception. But the thrill of the hunt, whether it’s researching the best hotel deals for spring break or buying a new pair of running shoes, is often hindered by slow mobile websites.

We’ve all been there: eagerly anticipating a mobile site to load and then abandoning it out of frustration. It’s a challenge most businesses struggle with. In fact, the average mobile webpage takes 15.3 seconds to load.1 Count that off to yourself. Feels like an eternity, doesn’t it? If people have a negative experience on mobile, they’re 62% less likely to purchase from you in the future—no matter how beautiful or data-driven your marketing campaigns are.2

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See how you stack up

At Mobile World Congress, we introduced the Speed Scorecard: an easy-to-use tool that lets you compare your mobile site speed with industry peers.3 Its data is based on how real-world Chrome users experience popular destinations on the web.

When it comes to mobile website speed, we recommend a load time of 5 seconds or less on mobile devices with 3G connections. It might sound like a lofty goal, but there's a lot to gain by improving website speed. Even a 1 second improvement could increase conversions.

Calculate the opportunity

A slow mobile site doesn’t just frustrate your customers, it limits your business. In retail, we’ve seen that a one second delay in mobile load times can impact mobile conversions by up to 20%.4 That’s why we also introduced the Impact Calculator. With just a few inputs, the tool estimates the potential revenue impact that could result from improving your mobile website speed. See how much more you stand to gain by reducing load time by two seconds versus one second.

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Open up the toolbox

The bottom line is this: speed matters. Here are other tools and resources available to help you speed up your mobile experience.

  • Review this checklist of ways to optimize your mobile site. And for more advanced recommendations, explore these user experience guidelines.
  • Check out “Landing Pages” in the new Google Ads5 experience to see which URLs in your account are mobile-friendly, drive the most sales, or may require your attention.
  • Accelerated Mobile Pages (AMP) are so fast, they appear to load instantly. Today, your Google Search campaigns can drive clicks to these lightning fast pages. And now, we’re actively working to expand support for Google Shopping campaigns to ensure a faster and more seamless shopping experience for customers.
  • In the coming months, Google will begin processing click measurement requests in the background so your customers immediately land on your site after clicking your ad. To ensure your campaigns are ready for parallel tracking, be sure to reach out to your third-party measurement provider and confirm they will be compatible.