An easy-to-use website matters more than online reviews or even loyalty programs to high-value travelers.
Google/Greenberg, U.S., High-Value Traveler Research, n=1,151 business and leisure travelers, June 2018.
Mobile searches for "flights to ___" have grown by over 110% in the past 2 years (flights to vegas, flights to hawaii, flights to miami).
Mobile searches for “place(s) to travel” (such as, “top places to travel in the world” and “best place to travel in february”) have more than doubled over the past two years.
of mobile users in the U.S. are comfortable researching, planning, and booking, an entire trip to a new travel destination using only their smartphone.
Mobile usage per B2B worker is expected to increase from 2 hours per day to 3 hours per day by 2020, driven by millennials, Gen Zers, and the increased use of smartphones by older workers.
In the past two years on YouTube, videos with "review" in the title had more than 50,000 years' worth of watch time on mobile alone.