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70%

of shoppers surveyed say the ability to shop in person/in a store is important when deciding which brand or retailer to buy from.

Google/Ipsos, Global, Global Retail Study, Base: total sample (n=14,206), online 18+ who shopped in the last week, countries included: AR, AU, BR, CA, CZ, FR, DE, IN, ID, IT, JP, KR, MX, NL, PL, PT, RU, SA, ZA, ES, SE, TR, UA, GB, U.S., AE, VN, Feb. 2019.

Related Data

In a global survey, 74% of in-store shoppers who searched online before going to the store to shop, said they searched for something in-store related such as the closest store near them, locations, in stock near them, hours, directions, wait times, and contact information.
Google/Ipsos
51%

of shoppers surveyed say they use Google to research a purchase they plan to make online .
Google/Ipsos
59%

of shoppers surveyed say they use Google to research a purchase they plan to make in-store or online.
Google/Ipsos

46% of shoppers surveyed confirm inventory online before going to store.
Google/Ipsos

59% of shoppers surveyed say they research online before they buy to ensure they are making the best possible choice.
Google/Ipsos

In a global survey, shoppers are currently shopping for 6.6 categories, on average.
Google/Ipsos